Q: Are the products authentic and new?
A: Yes, everything we sell is brand new and guaranteed to be genuine and authentic.

Q: How can I tell if an item is in stock?
A: Our website is continuously updated to reflect only the products which are in stock. If, on the rare occasion when a product runs out of stock due to simultaneous ordering you will be notified.

Q: What are the shipping charges?
A: Free Ground on all orders.

Q: I need my watch sized. Do you size them?
A: If you have purchased a watch with a metal bracelet, there is a good chance you will have to have one or more links removed to fit your wrist properly. This can only be done with the wearer present. We suggest you take your watch to a reputable local jeweler for sizing. Expect to pay a nominal fee for the service. Please note: after links are removed, keep the extra ones! Occasionally, a watch bracelet may break and its a lot easier (and cheaper) to have it repaired with your own links than it is to order and ship new ones.

Q: If I'm having trouble with purchasing from the site, who do I contact?
A: You may e-mail us or call us at 1-971-313-0742.